Privacy Policy

Therabreath is committed to protecting the privacy and security of the personal information you provide when visiting our website, using our services, or purchasing our products. This Privacy Policy outlines the types of information we collect, how we use, store, share, and protect that information, and the rights you have regarding your personal data.

This policy applies to all visitors, customers, and users of our website and related services. By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect


We collect two primary types of information to fulfill your orders, improve our services, and ensure a smooth shopping experience:

Personal Identifiable Information


This is information that can be used to identify or contact you, which you voluntarily provide to us, including:

  • Full name, billing and shipping address, email address, and phone number provided during checkout or account creation
  • Payment information (we do not store full credit card details; all payment data is processed and secured by our PCI-compliant payment service providers)
  • Information you provide when contacting our customer service team, including order details, inquiries, and support requests
  • Communication preferences and feedback you submit to us

Non-Personal Information


We automatically collect non-identifiable information when you visit our website, including:

  • Browser type, device information, operating system, and IP address
  • Website usage data, including pages visited, time spent on the site, click-through actions, and navigation patterns
  • Referral source information and other anonymous analytics data

    This data is used solely to optimize website performance, improve user experience, and refine our product and service offerings.

2. How We Use Your Information


We use your collected information for the following legitimate business purposes, in compliance with applicable privacy laws:

  • Process, fulfill, and manage your orders, including arranging shipping, handling returns and refunds, and sending order-related updates (confirmation, dispatch, and delivery notifications)
  • Respond to your customer service inquiries, resolve issues, and provide after-sales support
  • Process and secure payment transactions, and prevent fraud, unauthorized transactions, and other illegal activities
  • Send you promotional, marketing, and product update communications (you may opt out of these communications at any time)
  • Improve and optimize our website, product lineup, customer experience, and business operations
  • Comply with legal obligations, regulatory requirements, court orders, or enforceable government requests
  • Protect our legal rights, property, safety, and the safety of our users and the public

3. How We Share Your Information


Therabreath does not sell, rent, or trade your personal identifiable information to third parties for their commercial marketing purposes. We only share your information in the limited circumstances outlined below:

  • Trusted Service Providers: We share necessary information with third-party vendors who perform services on our behalf, including logistics and shipping carriers, payment processors, website hosting and technology providers, and customer support platforms. These partners are contractually required to only use your information to complete the services we have hired them for, and are prohibited from using your data for any other purpose.
  • Legal Compliance: We may disclose your information if required to do so by law, or in response to valid legal requests (such as a court order, subpoena, or government regulation), to enforce our website policies, or to protect the rights, property, or safety of Therabreath, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, asset sale, bankruptcy, or business restructuring, your personal information may be transferred as part of the business assets. We will notify you via website announcement or email before your information is transferred and becomes subject to a different privacy policy.

4. Your Rights and Choices


In compliance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), you have the following rights regarding your personal information:

  • Right to Access: You have the right to request confirmation of whether we collect your personal information, and to request access to the specific categories and pieces of personal data we hold about you.
  • Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information we maintain about you.
  • Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions that require us to retain the data.
  • Right to Opt Out: You may opt out of receiving marketing and promotional emails from us at any time by using the "unsubscribe" link included in all such communications. We do not sell your personal information to third parties.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of service quality because you have exercised your rights under this policy.

To exercise these rights, please contact our customer service team. We will respond to all valid requests within the legally required timeframe, and may take steps to verify your identity to protect your privacy and prevent fraud.

5. Data Security


We implement industry-standard, reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our security practices are designed to align with applicable data protection laws and industry standards, including secure encryption for sensitive data transmission.

While we take robust steps to protect your data, please note that no method of electronic storage or internet transmission is 100% secure. We cannot guarantee absolute security of your information, and any transmission of data to our website is done at your own risk.

6. Children's Privacy


Our website, products, and services are not intended for, or directed to, children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal data from a child under 13, we will immediately delete that information from our systems.

7. International Data Transfers


To fulfill your orders and provide our services, your personal information may be transferred to, stored in, and processed in countries and jurisdictions outside of your country of residence, including the United States. These regions may have different data protection laws than your local jurisdiction. We will take all necessary steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable privacy laws.

8. Cookies and Tracking Technologies


We use cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your browsing experience, analyze website traffic, understand user behavior, and personalize content and offers. Cookies are small data files stored on your device that help us recognize your browser and remember certain information.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website, and may prevent you from completing certain actions such as placing orders.

9. Changes to This Privacy Policy


Therabreath reserves the right to update, amend, or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated effective date at the bottom of the policy. For material changes to how we handle your personal information, we will provide prominent notice via our website or email before the changes take effect.

Your continued use of our website and services after the updated policy takes effect constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy, or the handling of your personal information, please contact our customer service team through our official website support channels.